Job Description

Description
Assist the conventional lending team at First New York, by communicating with borrowers, staff and vendors, as well as, gathering and summarizing pertinent documents & information based on credit union policy. This individual will work in tandem with the Mortgage Loan Originator and play a pivotal role in coordinating residential files from application to post-closing. Must be service focused with superior time management and communication skills. In addition, the individual must have the ability to multi-task, possess keen attention to detail and exceptional organizational skills.
Duties & Responsibilities
Works closely with the Mortgage team and the Mortgage Loan Originator to determine what information is outstanding and follows up on these items in a timely manner. Obtain the appropriate documents from loan applicants and organize follow-up on unaccounted items.
Reviews residential loan application file to verify that application data is complete and meets establishment standards, including type and amount of mortgage, borrower assets, liabilities, and length of employment.
Maintains the outstanding mortgage pipeline and ensures loan files move forward accurately, with urgency.
Informs supervisor of discrepancies in loan documentation, title or survey.
Ensures exceptional member service by maintaining thorough communication with members, attorneys, realtors, appraisers and vendors throughout the mortgage event.
Possesses knowledge of lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics, complying with all Federal and State compliance policies.
Maintain department policies and procedures of work processes to meet Compliance guidelines.
Liaison between origination, third-party mortgage vendors, and members throughout the loan process.
All other duties that may be assigned.
Requirements
High school diploma and two plus years of conventional mortgage experience; preferably in a processing role.
Excellent computer skills with a strong working knowledge of Microsoft Excel and other programs
Prior experience in Encompass preferred
Possesses critical thinking skills and applies learned lending principles according to the unique needs of each member and their risk profile.
Credit skills, interpersonal skills and ability to communicate clearly while handling multiple priorities.
Proficient in conducting credit analysis, including cash flow, credit reporting, and credit investigation.

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