Job Description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Project Manager on the AccessOne Product Team do?

The primary responsibility of this Project Manager role is to support the product called AccessOne.

The support would entail managing all facets of projects as they come to the product team and to ensure that all milestone dates are met and communication to various parties are performed.

AccessOne is a Fiserv product that is managed and hosted by a contracted third-party development vendor. This role would be interfacing with this vendor on a frequent basis.

This role needs to work with all AO Product team member SMEs that own the knowledge and this role will facilitate all activities to drive projects to the implementation dates.

AccessOne supports our Fiserv ISO Clients. It enables them to Board merchants and perform Account Maintenance on boarded merchants. As well as provides the clients ability to see transactional reporting such as Authorizations, Settlement data, and Chargeback Data. It also has modules servicing Risk Management activities, Residuals and Profitability. AO also offers access to Statements and 1099K Reporting. There are API services connected to this activity as well.

What You Will Do:

• Primary role would be to oversee all related functions to successfully implement our various product releases. We do between eleven to twenty plus releases a year.  
• Lead meetings with the rest of the product team that own the various modules.
• Utilize available tools such as JIRA, SharePoint, Confluence and others to help manage all aspects of our product life cycle.
• Keep team members on task for Requirement gathering, Specification Review.
• Lead meetings with Development team
• Ensure communications with ISO support team members to ensure projects stay on track.
• Collaborate with internal teams, such as CSA support for the ISOs Clients, as well as technical teams.
• Research incoming questions and issues directed to the Product Team and provide status as to progress.

What You Need to Have:

• Bachelor's degree or equal working experience or military experience

• Experience with Project Management tools, like JIRA, SharePoint, Confluence

• Proven ability to work cross-functionally with stakeholders and vendors

What Would Be Great to Have:

• General Knowledge and usage of FDPOS, Control Center (Business Track/ClientLine Enterprise (CLX), Merchant Manager
• Project Management certification

Important info about this role:  

• We’re better together. This role does work on-site.
• In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.

Salary Range:

These pay ranges apply to employees in Maryland. Pay ranges for employees in other states may differ. Certain Positions are Commissions eligible.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune ® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

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