Inbound Call Center Representative Job at Devcare, Indianapolis, IN

amc0eEd4S3dLbEhTZHBKcCtWUkhtNnFQQ0E9PQ==
  • Devcare
  • Indianapolis, IN

Job Description

Inbound Call Center Representative Location Indianapolis, IN (Downtown area) :

DUTIES*Answer all 800 calls in a timely manner. Record on Client Contact forms.*Forward 800 calls to available volunteer counselors or provide counseling assistance when volunteers are not available. Take calls from counselors regarding availability and/or supplies.*Complete data entry each day including Client Contacts*Do labels and mailing for information packets, assemble packets of information, and make copies of SHIP information as needed.*Inform the Office Manager when supplies of materials are low*Put away all deliveries in an orderly manner. Keep work area in order and recycle unwanted paper and boxes. Make sure work area is neat and orderly*Take voice mail messages for all packet requests twice a day (morning and afternoon at minimum).*Forward call back messages to Volunteer Supervisors at the end of the day.*Put together new counselor training materials and other training materials requested by Trainers.*Put together presentation materials and supplies as requested by Volunteer Supervisors, Counselors, or SHIP Local Sites.*Other duties as assigned by Office Manager including, but not limited to, special mailings/emails, 800 message recordings, updating lists, etc.

Job Type: Contract

Pay: $15.00 per hour

Expected hours: 37.5 per week

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • Morning shift

Education:

  • High school or equivalent (Required)

Experience:

  • Call center: 1 year (Required)

Language:

  • Spanish (Required)

Ability to Commute:

  • Indianapolis, IN 46204 (Required)

Work Location: In person

Job Tags

Hourly pay, Contract work, Local area, Shift work, Day shift,

Similar Jobs

Johns Hopkins Medicine

Senior Project Manager II (Health Care Design/Construction) Job at Johns Hopkins Medicine

 ...Position Summary: ~ Senior Construction Managers are responsible for the construction of...  ...ambulatory locations that require project management support. ~ The ideal candidate...  ...the community, and engage in equitable healthcare delivery and workforce practices. Johns... 

F. Hoffmann-La Roche Ltd

Lab Assistant 1 Job at F. Hoffmann-La Roche Ltd

 ...passionate individuals looking to start a career in a fast-paced lab. The position will play an integral role in day-to-day...  ...team, lending support to the CS manager and other laboratory assistants. You can quickly and effectively interpret directions into... 

At Home Nurses Care, Inc.

HHA Job at At Home Nurses Care, Inc.

 ...compassion. We provide Security, Dignity, Peace of Mind, and Graceful Aging to our clients. We are urgently seeking to hire full-time HHA's.Benefits:* We offer Competitive Wages* $12 - $15 Per Hour (taxes paid) * Direct Deposit (paid bi-weekly)Responsibilities... 

Oshkosh Community YMCA

Sports & Recreation Internship Job at Oshkosh Community YMCA

 ...department, enrolled in an accredited four-year University who is successfully pursing a degree in an appropriate discipline in the sports management field. Excellent organizational skills and attention to detail. Excellent communication skills both verbally and written... 

Gotham Enterprises Ltd

Virtual Mental Health Therapist (LMFT, LCSW, LPCC) Job at Gotham Enterprises Ltd

 ...counseling. A full-time position offering the flexibility to work from home while making a difference in clients lives. Job Highlights...  ...~401(k) with employer match. ~ Comprehensive health, dental, and vision insurance. ~ Life insurance options available....