Office Assistant Job at Simha7hills, Hartford, CT

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  • Simha7hills
  • Hartford, CT

Job Description

Job Description; Role Overview: The [Job Title] is responsible for providing an exceptional dining experience to guests, ensuring efficient service, and maintaining a welcoming atmosphere. This role involves customer interaction, managing reservations, taking orders, and delivering food and beverages in a professional and timely manner. Key Responsibilities:

  1. Greeting Guests: Warmly welcome customers as they arrive, ensuring a friendly and professional first impression. Provide initial seating arrangements based on availability.
  2. Managing Reservations: Take and confirm reservations, manage the waitlist, and accommodate special requests to meet guest needs.
  3. Seating Guests: Efficiently direct customers to their assigned tables, ensuring a smooth and pleasant transition.
  4. Taking Orders: Accurately record food and beverage choices, ensuring all orders are processed correctly.
  5. Serving Food and Drinks: Deliver orders promptly and attentively, ensuring proper presentation and customer satisfaction.
  6. Handling Payments: Process customer bills, accept cash and credit card payments, and manage any necessary change.
  7. Addressing Customer Concerns: Resolve any issues or complaints promptly and professionally to ensure a positive customer experience.
  8. Maintaining Cleanliness: Keep dining areas clean and organized, including clearing tables, resetting silverware, and maintaining a neat environment.
  9. Upselling: Suggest additional menu items to enhance the customer experience and increase overall sales.
Required Qualifications:
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Prior experience in customer service or hospitality (preferred).
  • Attention to detail and a commitment to high-quality service

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