Job Description
Our global Financial Services client is looking for a Content Designer to join their team for the next 6 months, potential to extend and convert to FTE. This role is hybrid onsite 3 days/week in Plano, TX or Columbus, OH.
As a UX Content Designer on the client's Auto Lending team, you will play an important role, shaping customer experiences and building customer confidence across our products and services. Using your expertise in content design, you will plan, create, and structure product content within a user experience design framework. While collaborating with cross-functional teams to ensure narrative consistency, your influence will extend to product design, architecture, and functionality.
Auto content designers are fully embedded members of our product design team, collaborating on every phase of the design process. We work in sprints with an understand, explore, test and iterate approach. In addition to collaborating on the design of products, features and flows, you will play a key role in testing and iterating content to optimize engagement, conversion and brand perception. You will also flex your copywriting and storytelling skills, helping to evolve the tone, voice and style, ensuring that our digital products amplify our marketing efforts; and creating a seamless, best-in-class experience across customers' entire car ownership journey.
Job responsibilities
- Develop and implement content strategies for products and features, ensuring
alignment with user experience principles and business objectives
- Collaborate with cross-functional teams to create engaging, user-friendly
content that is accessible and intuitive for a diverse audience
- Create taxonomies, incorporating user feedback and insights to continually
improve content organization and structure
- Adopt brand voice to produce clear, concise, and engaging content that
communicates complex concepts effectively to diverse audiences
- Analyze content performance metrics, making data-driven recommendations for
optimization and enhancement of user experiences
- Adhere to and help evolve content standards (voice, tone, patterns, etc.)
- Collaborate hands-on with designers to explore design solutions and create
iterative prototypes
- Protect the firm by following content governance rules and securing the
necessary approvals from legal, risk and compliance partners
Required Qualifications - 3+ years of experience in content design or user experience writing, or
equivalent expertise in copywriting with a focus on digital experiences
- Experience in creating content architectures, storytelling, and clear and
concise writing
- Demonstrated experience in applying accessibility guidelines and inclusive
design to create user-friendly content
- Experience with iterative design techniques, incorporating user feedback and
insights for continuous improvement
- Proficient technical literacy in content platforms and understanding their
impact on user experience
- Adaptive learner in new financial services products and offerings
Preferred Qualifications - Advanced skills in copywriting; especially writing headlines and calls to
action that maximize engagement and conversion
- Experience writing for marketing, advertising and/or branding of consumer
products
- Experience measuring the effectiveness of content through both quantitative
and qualitative analysis
- Expert in the craft of storytelling
- Advanced understanding of how words impact human-computer interaction
- Experience with content strategy, including heuristic audits, creation of
content matrices, site-mapping and pattern design
- Strong opinions, softly held, about the Oxford comma
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including financial information. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.
Benefits Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.
Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
meggan.sharma@jobalert.creativecircle.com
- Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : MS14-1831817L314 -- in the email subject line for your application to be considered.***
Meggan Sharma - Recruiter, National Delivery
For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.
This job was first posted by Creative Circle on 12/03/2024 and applications will be accepted on an ongoing basis until the position is filled or closed.
Creative Circle is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.
Job Tags
Holiday work, Contract work, Freelance, Local area, Flexible hours, 3 days per week,